Shipping policy
Please note when placing an order: (Hawaii and Alaska) (Puerto Rico, Guam, Virgin Islands, American Samoa, Northern Mariana Islands, Palau, Federated States of Micronesia, Marshall Islands) (PO BOX address), these addresses cannot be delivered!
📦 Shipping Policy
At RAYOMERE, we strive to provide fast and reliable shipping for all our customers. We carefully pick trusted fulfillment companys that ship from multiple warehouses strategically located across the United States to ensure efficient delivery nationwide.
Processing Time
Orders are typically processed within 1–3 business days.
Shipping Time
Most orders (90%) are delivered within 3–7 business days from the shipment date on most products. Shipping delays may occur during holidays, extreme weather conditions, or carrier disruptions.
Shipping Methods
Orders are shipped from trusted, U.S.-based carriers to provide consistent, timely delivery. Depending on product availability and warehouse proximity, some orders may ship in multiple packages or arrive separately.
Shipping Fees
Free shipping is available for all orders within the continental United States. For international orders, shipping costs are calculated at checkout based on location and chosen delivery method.
Expedited Shipping
Expedited delivery options may be available at checkout for an additional fee.
Order Tracking
A tracking number will be provided by email, once your order has shipped, so you can monitor its progress.
International Shipping
We primarily ship within the United States.
Delays & Exceptions
While we aim to meet estimated delivery times, unforeseen events—such as holidays, inclement weather, or carrier delays—may occasionally affect shipments.
📐 Oversize Shipping Policy
Customers are responsible for return shipping costs on oversized items across all categories. Oversized items may include large furniture, outdoor gear, appliances, and other bulky merchandise. Please review product dimensions and shipping details before placing your order, as shipping and return costs may vary based on size and destination. Shipping costs and estimated delivery times for oversized items will be displayed at checkout when applicable. Some products may require special handling or extended transit times.
Return Shipping Cost for Oversized Items
Return shipping costs for oversized items. Such as large furniture, equipment, or bulk goods. Can vary significantly depending on your location, carrier, and delivery method. While we aim to make returns as smooth as possible, please note:
Average return shipping cost via economy mail ranges from $100 to $500
Long-distance or freight returns may exceed $500 to $1,500+
Because shipping costs depend on distance and carrier availability, we are unable to provide an exact quote upfront. If any concerns or questions before initiating purchace or return contact us so we can help estimate your return shipping cost.
If you have any questions or concerns regarding your order, please contact us by email at info@rayomere.com