Privacy policy
Last updated: July 9, 2025
Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the pages or products you view, what websites or search terms referred you, and how you interact with the site.
We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- Cookies
- Log files
- Web beacons, tags, and pixels
When you make a purchase or attempt to make a purchase through the site, we collect certain order details, including your name, billing address, shipping address, payment information, email address, and phone number. This is referred to as “Order Information.”
When we talk about “Personal Information” in this policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use your Personal Information to:
- Fulfill orders placed through the site
- Process payment details
- Arrange shipping
- Provide order confirmations and invoices
- Communicate with you
- Screen for fraud and risk
- Personalize your shopping experience
- Share relevant ads or product updates, based on your preferences
We may use anonymized data (non-identifiable) for analytics and performance optimization.
Sharing Your Personal Information
We may share your Personal Information with trusted third-party partners who help us fulfill orders, process payments, deliver shipments, or provide customer support. These partners are contractually obligated to safeguard your data.
We also use analytics services to understand website performance and customer behavior.
Data Sharing with Facebook & Instagram
We use Meta Business Tools, including the Meta Pixel and Conversions API, to improve ad performance and deliver relevant advertising on Facebook and Instagram. These tools may collect and share customer data—such as email address, phone number, and purchase activity—with Meta Platforms, Inc.
This data helps us:
- Measure ad effectiveness
- Reach customers with relevant offers
- Improve user experience across Meta’s platforms
Customers can manage or disconnect this data by adjusting their Off-Facebook Activity settings.
For more information, please review Meta’s Privacy Policy and Meta’s Privacy Center
Your Rights
You have the right to access, update, or delete your Personal Information. To exercise these rights, contact us at info@rayomere.com.
If you're a resident of California or the European Union, you may have additional privacy rights under applicable laws.
Data Retention
We keep your information only as long as necessary to fulfill the purposes listed above, or as required by law.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact
For questions or requests regarding your privacy, contact us directly at info@rayomere.com.